Job: Bilingual Direct Sales Specialist

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Jobing Description

Do you enjoy being rewarded based on performance? Is being recognized for your sales results and achievements important to you? Do you thrive in a collaborative sales environment? Looking for an opportunity with unlimited income potential?

Allstate Insurance Company is now hiring top performers to work in our Customer Information Center in San Antonio, TX. An exceptional growth opportunity for us and for you!

Allstate's aggressive marketing campaigns generate a strong and consistent stream of inquiries from both existing customers and prospects interested in purchasing insurance products. As a Bilingual Direct Sales Specialist, your role will be to handle these calls to educate them about Allstate's products, and to successfully close the sale. In addition to handling a high volume of phone leads, you will be on the front line of Allstate's sales process and critical to helping our Customer Information Center achieve its customer satisfaction and business performance goals. In return for making such a valuable contribution to our growth, your success will be generously rewarded.

Specific responsibilities include:

Speak to existing and prospective Allstate customers who have expressed an interest in new or additional products and services.
Effectively educate, persuade and close the sale.
Multitasking by utilizing multiple online systems while speaking with customers on the phone.
Demonstrate a comprehensive understanding of company products and services, and the ability to make specific recommendations to match customers' needs.
Continually learn and develop knowledge of Allstate products and services.
With great opportunities for advancement, becoming an Allstate Bilingual Direct Sales Specialist is just the beginning!

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Fully paid training - a valuable investment in your success!

Allstate is willing to invest in your success. After completing our fully paid, industry-leading training program, and passing the insurance licensing exam, you will be ready to sell insurance to prospective customers and assist existing Allstate customers with all their insurance needs over the phone. Your ability to sell persuasively and deliver superb customer service are both critical in this position. Every new customer contact presents a new opportunity to make a positive impact on our business and also in your career!

Work schedule:

It is Allstate's goal to support our customers how, when and where they want to do be served. Allstate's Customer Information Centers will provide service 24 hours a day, 7 days a week, 365 days a year. As a result, it is critical that all our team members can commit to a flexible work schedule that includes some weekends and holidays. Most call center employees work one weekend day, typically a Saturday, as a part of their normal work week. We do our best to provide a balance between work and personal life, and we will provide advanced notice of any changes in your work hours.

Working environment:

Please note that, as a Bilingual Direct Sales Specialist, you will be required to be on the phone for your entire shift and to be stationed at your desk for the majority of the day.

Hear what current employees have to say about working for Allstate's Customer Information Centers: www.allstate.com/Allstate/content/refresh-videos/HR/Allstate_Customer_Information_Center.wmv

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Compensation and other important information:

Tentative start date: Friday, March 16th, 2012
Competitive base starting salary (paid bi-weekly), incentive compensation plus a shift differential for the entire shift and a bilingual differential!
Excellent benefits starting on your first day of employment, including 401K, health, dental, vision and life insurance.
Sign-on bonus for General P&C licensed individuals! (For details, apply today.)
Eligible performance-based incentives paid monthly

Skills / Requirements

Minimum requirements:
Fluent in both English and Spanish
Sales experience required
Superior closing skills
Strong customer service skills
Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
Effective written and verbal communication skills
Intermediate to advanced computer skills
Must be able to manage multiple Windows screens while simultaneously speaking to customers over the phone
Must be eligible to obtain a P&C license in the state of Texas and in all 50 States
(To obtain a P&C license, you must pass a comprehensive background check that will include a FBI background check)
Applicants must be at least 18 years or older to be considered eligible to take the state licensing exam

Preferred requirements:
Two years sales experience in a call center environment OR a college degree with one year sales experience. (For "Sales Experience", we are looking for individuals who enjoy the challenge in getting that next sale and who have successfully handled rejections in a sales environment)

Join our award-winning team!

Diversity, balance, innovation and providing an environment where employees can thrive. These are all core values at Allstate, and we have the awards to prove it:

The World's Leading Top 100 Companies - Forbes magazine
Diversity Elite - America's Best 50 Companies for Minorities - Fortune magazine
100 Best Companies for Working Mothers - Working Mother magazine
Top 40 Best Companies for Hispanics to Work - Hispanic Business magazine
Top 10 Companies for African Americans to Work - DiversityInc
Top 100 Best Places to Work in IT - Computerworld magazine
Top 100 Companies for Employee Training and Development - Training magazine
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