Job: Supervisor of Case Management- ** Potential Work at Home Opportunity! **

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Jobing Description

Job Overview:


This position is responsible for team leadership in OptumHealth Care Solutions, guidance and support; focusing on quality services and compliance with NurseLine standards. This position will manage a staff of Nurses, including selection, performance management, call monitoring, coaching. Provides leadership and guidance to team. Assist staff to focus on delivering quality services.




The responsibilities of the position include:

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  Achieves quality and service metrics for your team on a consistent basis
  


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  Monitors the team's performance to ensure quality and accuracy
  


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  Guides, directs, coaches and develops team members
  


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  Adapts quickly to change and refocus efforts with a positive attitude
  


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  Maintains the confidentiality of sensitive information
  


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  Completes all required Integrity and Compliance education programs
  


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  Strives to achieve business goals and objectives
  
  

***This position has the potential opportunity to work at home! ***



OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Skills / Requirements

Qualifications for this position include:

Current RN unrestricted licensure in work state

Minimum of one year telephonic support experience

Demonstrates leadership and strong staff management skills

Excellent written and verbal communication skills

Ability to demonstrate problem solving skills

Technical proficiency in the use of MS Office applications

Preferred qualifications include:

Bachelor Degree in Nursing / or related healthcare field, or ADN

3-5 years of clinical experience


Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.