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Business Analyst

at Aurigo

Posted: 3/16/2020
Job Reference #: 12670783

Job Description

Business Analyst
Location: Bangalore (India)
Experience: 5-10 years

About Aurigo:
Aurigo is an American technology company founded in 2003 with a mission to help public sector agencies and facility owners plan, deliver and maintain their capital projects and assets safely and efficiently.

Our award-winning Aurigo Masterworks Cloud software is now the industry-leading solution for both public and private agencies funding and maintaining large capital, infrastructure and facilities investments. We are a privately held U.S. corporation proudly headquartered in Austin, Texas, with software development and support centre’s in Canada and India.

Role Summary:
As a business analyst, you will be primarily responsible for identifying the business needs of our customers and stakeholders and you will drive the entire requirements development and documentation process. You will be the single point of contact and bridge between the client, stakeholders, and the solution team. As a Business Analyst, you will play a critical role in ensuring that Aurigo’s flagship product, Aurigo Masterworks, is delivered successfully to our customers’ satisfaction.

You will work directly with our customers to drive the complete requirements gathering and discovery phase and eventually oversee successful implementation of the Aurigo Masterworks software solution. You will play a key role throughout the entire software delivery cycle and this includes working with our software development center's in Austin and Bangalore. If terminology like Microsoft TFS, Critical Path, Scope of Work Document, Scrum Meetings, Agile delivery process etc., feel alien to you, this is not the role for you.
With members of the Aurigo team and project stakeholders, you will define product scope, requirements and the implementation plan; assess risk, and supervise the acceptance testing process using Aurigo’s implementation methodology.

Primary Responsibilities:
  • Serve as the main contact throughout the project life cycle
  • Engage subject matter experts, project managers and management throughout the adoption process
  • Clearly understand and communicate Aurigo Best Practices to the customer
  • Understand and communicate customer requirements to create the statement of work
  • Maintain regular communication with both the customer and internal teams while managing customer expectations
  • Grasp and clearly convey customer business objectives across teams
  • Drive the definition and delivery of project scope, statement of work, goals and other deliverable.
  • Facilitate change management in partnership with our customers

Desired Skills and Experience
  • B.S. degree required (Preferably Computer Engineering or Civil Engineering Major)
  • Minimum of 5 years of relevant experience with client-facing delivery of enterprise-scale web applications (or similar products)
  • Outstanding verbal, presentation, and written communication skills
  • Solid understanding of Microsoft technology and its application in enterprise environments
  • Ability to interact with and lead international teams
  • Understanding of software development processes and engagement methodologies
  • Excellent problem-solving skills, with a demonstrated ability to identify and solve problems
  • Strong conflict resolution and negotiation skills
  • Willingness to travel within North America up to 50%.
  • Strong background in linear construction, infrastructure management or capital project planning is a plus