BNY Mellon

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Application Support Analyst II

at BNY Mellon

Posted: 7/31/2017
Job Reference #: 1708330
Keywords:

Job Description

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

As one of the world's leading investment management organizations and one of the top U.S. wealth managers, BNY Mellon Investment Management combines agility, insight and scale to create and deliver strategies and solutions to address our clients' needs. Encompassing BNY Mellon's investment management firms, wealth management organization and global distribution teams, we draw on deep expertise to collaborate with clients and tailor our best ideas and resources to meet their specific needs. We pride ourselves on providing dedicated service through our network of global professionals who have a deep understanding of local requirements. With our extensive experience in anticipating and responding to the investment and financial needs of the world's governments, pension plan sponsors, corporations, foundations, endowments, advisors, intermediaries, individuals and families, and family offices, BNY Mellon Investment Management is dedicated to helping clients reach their goals.

Qualifications

This is the entry level role within the group and isresponsible for providing 24x7 intermediate level (2nd Level) support for all the business applications and enterprise systems for MCM. The person in this position will help with Root Cause Analysis of all the issues and will assist Business Analysts and more senior developers to fix it. The person will also be responsible for working with senior analyst and Team Leaders to train the team on all existing and new tasks for the particular shift. He will partner with Senior Analyst to serve as quality controler for the shift and will be helping to review all the tasks. To improve the quality he will be working with the team on process improvement ideas.