City of Midland

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Telephone Response Officer - PD

at City of Midland

Pay: up to $856336.00/year
Salary : $15.83 Hourly $1,266.77 Biweekly $32,936.00 Annually
Posted: 10/1/2019
Job Status: Full Time
Job Reference #: 2517508

Job Description

Overall Job Objective

Job Title:Telephone Response Officer - PD
Salary:$15.83 Hourly
$1,266.77 Biweekly
$32,936.00 Annually
Job Type:Full-time
Location: Midland, Texas
Performs a variety of police services, special assignments, technical and administrative tasks in support of the police department.

 Essential Job Duties:
  • Participates in a variety of law enforcement activities which include preparing reports on crime and activities, appearing in court for criminal, civil, and other law enforcement matters.
  • Operates department computer equipment to review records, inquire about activities and programs, and input various data.
  • Communicates with other law enforcement agencies in matters relating to the apprehension of offenders and the investigation of offenses.
  • Performs data entry of reports that have been submitted by other employees.
  • Serves as building security by monitoring with security cameras.
  • Performs all other duties as assigned.

 Physical and Environmental Conditions:
Works irregular hours including weekends, holidays and extended hours in emergency, disaster or other situations influenced by workload, staffing difficulties or equipment related repair problems. Must be able to communicate clearly under what, at times, could be highly stressfull situations.

 Required Qualifications:

Interacts and works with citizens regarding existing and potential law enforcement and crime prevention problems and responds to requests and inquiries from the general public. Communications with news media personnel and provides the release of information in accordance with applicable guidelines.

Knowledge of Administrative Directives of both the City of Midland and the Police Department. Knowledge of pertinent Federal, State and local laws, codes and regulations; interprets and applies as necessary. Knowledge of technical aspects of crime prevention and law enforcement including investigation and identification, patrol, traffic control, records management, and care and custody of persons and property. Knowledge of the geography of the City and the surrounding vicinity. Knowledge of operational characteristics, services, and other activities of a patrol program. Skill in communicating clearly and concisely, both  orally and in writing. Skill to plan, organize and manage time effectively. Ability  to work independently in the absence of supervision. Skill to resolve a variety of situations characterized by conflict or danger. Knowledge of law enforcement and criminal justice system principles.

High school diploma graduate or GED equivalent. Some college or experience as a police officer preferred. Must be a resident of Midland County at the time of employment. Must posses a valid Texas Class C license. No felony convictions, history of criminal or improper conduct, or poor driving record which may affect suitability for law enforcement work. If prior military service, must have an honorable discharge. Must pass a Grammar and Spelling test with a score of 60%. Typing 30 wpm, data entry and 10 key tests. Bilingual preferred.