Crescent Hotels & Resorts

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Boat Captain

at Crescent Hotels & Resorts

Posted: 7/13/2018
Job Status: Seasonal
Job Reference #: *D1F422CAA432BCB4
Categories: Other/General

Job Description

Requisition Number
18-1870

Post Date
7/12/2018

Title
Boat Captain

Type of Employment
Seasonal

Department
Spa/Golf/Pool/Marina/Activities

Location
Horseshoe Bay Resort

City
Horseshoe Bay

State
TX

Country
United States

Description
Horseshoe Bay Resort, in the heart of the Texas Hill Country, is an exceptional, uniquely Texas, AAA-four diamond lakeside resort. Our Associates are the reason we deliver superior customer service and have been named as one of the Best Resorts in Texas. If you know how to deliver five star customer service with genuine Texas hospitality, then we would love to have you as part of the team!

JOB OVERVIEW: (Seasonal - February through October, 5 positions)

Marina Boat Driver is responsible for the marina ship store water craft rentals, valet service, safely driving all water craft, assisting hut personnel and cleaning and maintaining water sport equipment; plus any other duties assigned by the Marina Fleet Manager. Boat Drivers greet and assist members/guests while maintaining a friendly disposition and facilitating a high Horseshoe Bay Resort standard to maximize water craft rentals and retail sales while creating and enhancing the guests’ lake experience with safety.

ESSENTIAL JOB FUNCTIONS:

• Greet and assist members and guests.
• Manage open and close procedures on a daily basis.
• Maintain cleanliness and organization of all rental fleet.
• Assist members with gas, valet service and any special requests.
• Maintain professional composure in high stress environment.
• Assist hut personnel with wave runner duties including but not limited to wave runner launch and return, and oil and gas checks.
• Demonstrate safe and effective boat and wave runner driving capabilities.


Requirements
MINIMUM QUALIFICATIONS:

• Must hold a current Boaters Safety Certification.
• Current, valid drivers license and clean driving record for 3 yrs.
• 18+ yrs or older.
• Ability to properly drive boat, pontoon boat, and wave runners.
• Customer service experience required.

ADDITIONAL QUALIFICATIONS:

• Ability to work in fast paced environment.
• General computer knowledge.
• Team oriented.
• Excellent telephone etiquette and interpersonal skills required.
• Service oriented with the ability to pamper, accommodate and anticipate guests' needs.
• Enjoy working with people and possess a friendly and outgoing personality.
• Strong problem solving abilities.
• Exceptional communication, organizational skills and detail oriented.
• Flexible and accommodating attitude.
• Maintain a positive attitude and contribute toward a quality work environment.