Hub International Limited

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Employee Benefits Account Technician

at Hub International Limited

Posted: 12/30/2015
Job Status: Full Time
Job Reference #: 6477
Keywords:

Job Description

  • Prepare invoices, transmittals, ID cards, certificates of insurance, binders and cancellation forms as required.
  • Review and process change requests in the agency management system;
  • Set up and maintain new and renewal client files;
  • Participate in the renewal preparation process including generating renewal updates on accounts specified by the Producer;
  • Provide quality customer service.
  • Check policies and endorsements for completeness and accuracy. Prepare policies for delivery to clients
  • Communicate with company personnel regarding the client’s needs and/or problems.
  • Maintain an accurate suspense system on all items that require a response.
  • Field phone calls from insured’s regarding questions about their coverage, changes, additions, payments, cancellations etc.
  • Maintain neat and accurate customer files.
  • Responsible for scanning communications and documents
  • Input/maintain data on account management system and ancillary systems as required.
  • Provide mailroom and switchboard support
  • Other reasonable duties as assigned by supervisor.
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Required Skills
  • 1-2 years insurance brokerage or property casualty insurance underwriting assistant or underwriting  experience preferred
  • High School Diploma. Associates degree preferred
  • Exceptional customer service skills
  • Strong reading comprehension and analysis skills
  • Strong data entry skills
  • Strong written and oral communication skills
  • Strong organization and follow up skills
  • Ability to exercise independent judgment
  • Ability to effectively work in a team environment
  • Proficient in Word, Excel, internet utilization
  • Applied Agency Management System experience preferred but not required
  • Related experience with commercial insurance
  • Experience with Microsoft Office products.
  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

*LI-HI-EC



Required Experience