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Electronic Banking Specialist (Full Time, Internet Banking) - Lubbock, Ave Q
at Prosperity Bank
Hours: Monday - Friday 8:00 am to 4:30 pm
Prosperity Bank is seeking to fill the position of Electronic Banking Specialist in Lubbock.
The Specialist is responsible for all operations associated with Debit Cards, Internet Banking, and ACH (Automated Clearing House) origination and receiving. This position has a primary focus on Internet Banking operations. Duties are all associated internet banking setup & maintenance for customers, all related activities/efforts in mitigating account takeover and internet banking fraud, fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations, process and balance transaction entries, and all associated posting and reconciliation duties are performed timely and accurately. This individual will monitor the Department’s support email box and assist banking centers via telephone support, assist with ACH-related issues, internet banking requests, and other electronic banking needs, cross-train with other department associates for other various duties as assigned, resolve more complex issues presented to the department, perform as department lead on projects at times, be able to complete given projects with minimal supervision, and serve as backup for the day-to-day supervisory processes when necessary. A full description of duties available upon hiring.
Prosperity Bank is committed to providing our customers a personalized service experience, we're looking for people who are passionate about satisfying customers, will not settle for the average, embrace creativity and operate with a sense of purpose. If this is you, then we are looking forward to meeting you and are excited that you are interested in joining Prosperity Bank - where we are Simply Better!
Come join our team and explore the endless possibilities that a career in banking can provide!
A pre-employment credit check will be performed on all qualified applicants.
Prosperity Bank is an Equal Employment Opportunity and Affirmative Action employer, and Member of the FDIC.
Must perform well in a service-centric environment.
Have a positive, professional and courteous interaction with customers and associates.
Have an intellectual curiosity, desire to pursue answers/solutions, independent problem solving.
Must be a self starter that can manage multiple projects/duties with minimal supervision.
High School Diploma or equivalent
At least 4 years of bank operations or related experience.
Great working knowledge of Microsoft Office: Excel, Outlook, Word, etc.
General knowledge of compliance and regulations procedures.