Texas Tech University Health Sciences Center

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IT Support Specialist I - Rural

at Texas Tech University Health Sciences Center

Posted: 10/14/2019
Job Status: Full Time
Job Reference #: 467397

Job Description

Extended Job Title
IT Support Specialist I - Rural

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
131001 - Rural and Comm Health Lbk

Position Description
The IT Support Specialist I’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc

Requisition ID
18849BR

Travel Required
Up to 25%

Major/Essential Functions
This position includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit, and manage area or unit IT projects in support of business operations. This position must use independent judgement to complete all aspects of the position.
  • Install & manage computer based systems.
  • Act as PC support liaison and technical support to institute staff.
  • Specify and facilitate the purchase of hardware & software assets for the institute. 
  • Manage institute's inventory and inventory process for all hardware and software owned by the Institute.
  • Maintain security and integrity of institute's infrastructure.
  • Train staff in usage of system needed to perform their duties.
  • Provide IT Project support and troubleshooting for problems that arise in institute's systems & projects.
  • Adhere to all appropriate institutional policies and other relevant departmental policies.
  • Grant support for technology in the form of best practices research, recommendations, and providing reports of specifications to best meet grant requirements.
  • Serves as the institute's liaison between TTUHSC I.T. in matters regarding I.T. security, VOIP systems, server support, and networking with TTUHSC I.T. to facilitate continuous functionality.


Grant Funded?
Yes

Minimum Hire Rate
14.48

Pay Basis
Hourly

Work Location
Lubbock

Preferred Qualifications
  • Coursework in computer science, and computer information systems.
  • Strong understanding of I.T. systems (networking, computer architecture, and security practices).
  • Experience with TTUHSC IT processes and policies.
  • Experience with A+ or Network+
  • Microsoft Certified Professional (MCP) or Microsoft Certified Solutions Expert (MCSE)


Campus
HSC - Lubbock

Department
Rural and Comm Health Lbk

Required Attachments
Cover Letter, Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Computer/IT/Communications

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
Bachelor’s degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience to equal four (4) years.

Does this position work in a research laboratory?
No

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!